Privacy policy

Privacy Policy — Sai Badam Novelties

Last updated: 9 October 2026

Sai Badam Novelties respects your privacy. This policy explains how we collect, use, store, and share personal information when you visit our website, place an order, or contact us.

1. Information We Collect

Depending on how you use our store, we may collect:

  • Name and contact details, including email address and phone number.

  • Billing and delivery addresses.

  • Order details and purchase history.

  • Payment transaction details supplied by our payment providers.

  • Website usage information, cookies, and device information where applicable.

  • Information you provide when contacting customer support.

2. How We Use Your Information

We use personal information to:

  • Process, confirm, and deliver orders.

  • Process payments, refunds, and returns.

  • Respond to customer enquiries.

  • Improve our website, products, and shopping experience.

  • Prevent fraud and protect our business and customers.

  • Meet applicable legal and regulatory requirements.

  • Send promotional messages where permitted and, when required, with your consent.

3. Sharing Your Information

We may share relevant information with service providers that help operate our store, such as Shopify, payment processors, shipping and delivery partners, customer-support providers, and analytics services.

Information may also be disclosed when required by law or when reasonably necessary to protect legal rights and prevent fraud.

We do not sell personal information in exchange for money. Any other use or sharing of information will be handled in accordance with applicable law.

4. Payments and Security

Payments may be processed securely by third-party payment providers. We do not intend to store full payment-card details on our own systems.

We use reasonable measures to protect personal information. However, no online system can guarantee absolute security.

5. Cookies and Similar Technologies

Our website and service providers may use cookies or similar technologies to operate the store, remember preferences, understand website usage, and support advertising where enabled.

You can manage cookies through your browser settings and any cookie controls provided on our website.

6. Data Retention

We retain personal information for as long as reasonably necessary for order fulfilment, customer support, recordkeeping, dispute resolution, and legal obligations. Information is deleted or anonymised when it is no longer required, subject to applicable law.

7. Your Privacy Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal information, withdraw consent where applicable, or raise a privacy complaint.

To make a request, contact us using the details below. We may need to verify your identity before responding.

8. Third-Party Services

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies.

9. Children's Privacy

Our store is not intended to collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, contact us so we can review the matter.

10. Changes to This Policy

We may update this policy when our business practices, services, or legal requirements change. The updated version will be published on our website with its revised date.

11. Contact Us

Sai Badam Novelties
Privacy Contact: Saibadam300@gmail.com
Phone: +91 7391 019 736

We will handle privacy requests in accordance with applicable data-protection laws and their effective implementation timelines.