Return and Refund Policy — Sai Badam Novelties

At Sai Badam Novelties, customer satisfaction is important to us. We want you to enjoy shopping with us and receive your products in good condition.

1. Return Eligibility

You may request a return within 7 days of delivery, subject to the conditions below and applicable consumer-protection laws.

• Products must be unused, undamaged, and returned with their original packaging, tags, and accessories where applicable.

• Proof of purchase or your order number is required.

• Certain products may not be eligible for return for hygiene, customization, or other legitimate reasons. Any exclusions will be clearly communicated on the product page and will not limit your legal rights.

2. Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, incomplete, or different from what you ordered, please contact us as soon as possible at [Saibadam300@gmail.com].

Please provide your order number, a description of the issue, and photographs if available. We will review your request and explain the available resolution, which may include a replacement, return, or refund, as applicable.

3. How to Request a Return

1. Contact us at [Saibadam300@gmail.com].

2. Include your order number and reason for the return.

3. Wait for our return instructions before sending the product.

4. Pack the product securely and follow the instructions provided.

4. Refunds

Once your returned product has been received and inspected, we will notify you of the outcome.

Approved refunds will be processed to the original payment method where possible. Bank or payment-provider processing times may vary. We aim to initiate approved refunds within 5–10 business days, subject to applicable law and payment-provider requirements.

5. Return Shipping Costs

For eligible returns caused by a damaged, defective, or incorrect product, Sai Badam Novelties will explain the appropriate return-shipping arrangements.

For other eligible returns, return-shipping costs will be communicated before the return is completed.

6. Order Cancellations

Please contact us as soon as possible if you wish to cancel an order. Cancellation depends on the order's processing and dispatch status and applicable law. If an order cannot be cancelled, you may still have return or refund rights under applicable law.

7. Contact Us

Sai Badam Novelties
Email: Saibadam300@gmail.com
Phone: +91 7391 019 736

This policy does not exclude any consumer rights or remedies available under applicable law.